Addiction Treatment

HELP4WV offers a 24/7 call, chat, and text line that provides immediate help for any West Virginian needing addiction treatment. We can be reached at 1-844-HELP-4WV (1-844-435-7498).

Many of those answering our accredited helpline are peer-support specialists or recovery coaches. This means that they have personal experience in recovery from a mental health or substance abuse issue. 

Our helpline is more than just a database or information and referral service. Our helpline specialist will listen to you and help you find treatment that meets your needs.  They can help you enroll in health insurance or find no-cost treatment if you cannot afford it.  If you need inpatient treatment, they can locate a facility with an opening and help you complete the application.  They can even help arrange transportation. Our helpline staff offers confidential support and resource referrals, including self-help groups, outpatient counseling, medication-assisted treatment, psychiatric care, emergency care, and residential treatment. 

We provide guidance for those seeking help for loved ones.  When planning an intervention, it is important to be ready with suggestions for treatment, and we can provide that. 

We also provide resources and referrals for social workers, nurses, and others involved in discharge or care planning.

This initiative, funded by the Department of Human Resources, is designed to streamline the process of seeking help for addiction.


Frequently Asked Questions

  • Treatment has proven to be effective for many individuals struggling with substance use. Success rates vary depending on individual commitment and treatment modality. Thousands of West Virginians are living in long-term recovery thanks to the treatment they received.

  • Any relapse can be a sign that additional support or treatment is needed, but inpatient treatment may not be necessary. There are many options, including medication-assisted treatment or support groups like Alcoholics Anonymous, Narcotics Anonymous, Celebrate Recovery, and Smart Recovery, to name a few.

  • Many treatment centers don't require medical clearance for detox; however, this depends on the individual's health conditions and the center's requirements. We can help you through this process!

  • We aim to facilitate treatment intake within 24 hours, and many people are admitted in just a few hours. The time frame varies based on the need for transportation assistance and the proximity of the treatment facility. We strive to connect individuals with the nearest suitable treatment center, prioritizing their well-being and expediting the process efficiently.

  • Outpatient treatment options are available. These programs offer flexibility while providing essential care and support.

  • Employment rights and protections during treatment can vary based on local laws and company policies. It's recommended that the individual contact their Human Resources department or manager and even seek guidance from a legal professional. Legal Aid WV is a good resource.

  • Many treatment centers accept individuals with pending charges; however, the specific treatment center options and restrictions, such as location and requirements, will be determined by the individual's reporting authority, whether the courts or a probation/parole officer. We can help you find a place that fits your needs.

  • The Affordable Care Act requires insurance to cover addiction treatment, though the level of coverage varies by individual needs and insurance plans. Most plans cover initial detoxification, and many continue coverage through inpatient or outpatient care. Typically, individuals are responsible for a deductible for private insurance, but many treatment centers do not require payment of the deductible before admission. You can often begin treatment without upfront payment of the deductible at most treatment centers. We can assist you in finding a treatment plan that meets your financial needs.

  • Although Medicare pays for addiction treatment, some centers do not accept It. We have established partnerships with select treatment centers that do.

  • Certainly, Medicaid covers treatment costs, and the majority of the treatment centers in our network accept Medicaid.

  • We partner with WV Navigator to help individuals without insurance. If they meet the criteria for Medicaid, the navigator can fast-track their application to facilitate quicker access to treatment. For those who do not meet the income criteria for Medicaid, they can determine if qualification for a Marketplace plan under the Affordable Care Act. For those who do not qualify for Medicaid or Marketplace insurance and cannot afford treatment, the State Opioid Response (SOR) grant is available to assist. We can help you navigate that system.

  • This depends on the type and amount of drug being used. Addictions to alcohol, benzodiazepines, opioids, heroin, and fentanyl often require medically assisted withdrawal management. Most detox programs last for 5-7 days in an inpatient setting. Following detox, individuals have the choice to proceed with short-term treatment, which is recommended but not compulsory. Some treatment centers exclusively offer detox services without requiring further participation in a short or long-term treatment program. Addictions to some drugs, such as marijuana, cocaine, or methamphetamine, may be treated on an outpatient basis.

  • Some treatment centers permit residents to bring their children; however, before the resident's child joins them, they would need to complete the short-term inpatient program offered by the facility. There are specific age requirements that must be met for the child to be able to live with you during the stay there.

  • Numerous treatment facilities permit smoking.

  • Yes, we can coordinate transportation to access treatment. We partner with West Virginia's Non-emergency Medical Transportation service provider, Modivcare, to ensure individuals can reach their treatment facility.

  • Although inpatient options for the treatment of minors is limited and may require travel, there are many outpatient options for those under the age 18.

  • Several treatment centers in our resources accept pregnant women. Typically, medical clearance is necessary. Those in the later stages of pregnancy may require a letter from their obstetrician.

  • Yes, numerous treatment centers welcome couples.

  • If an individual opts for detox only, the stay is typically 5-7 days. Short-term treatment generally lasts 28 days, while long-term treatment typically extends beyond 30 days.

  • We can typically coordinate transportation pick-up from any location in West Virginia, provided we can confirm the individual has a reserved bed at the treatment center and that the facility is expecting their arrival. The driver will need a contact number to call before arrival, which could be a direct line or a contact number for someone working the releases that day in the jail. For those who have not been actively using drugs recently, we may be able to arrange short or long-term treatment without detoxification.

  • A few treatment centers will still allow patients to stay on these medications; however, they will have restrictions on keeping these medications in personal possession. Many facilities will provide medically supervised tapering from these meds.

  • A recovery or sober living facility is intended for people who have maintained sobriety for a specific period and are committed to prioritizing their recovery. Typically, residents have completed a short or long-term treatment program before transitioning to a recovery home. We refer to recovery homes certified by the West Virginia Alliance of Recovery Residences (WVARR), which adheres to specific standards and guidelines set forth by the organization. WVARR-certified facilities are required to meet criteria related to safety, cleanliness, staff training, support services, and overall quality of care. Residents of WVARR-certified facilities can expect higher accountability, professionalism, and adherence to best practices in recovery support. While non-certified facilities can still provide a supportive environment for individuals in recovery, the consistency and quality of care may vary.

  • Twelve-step meetings, such as AA or NA, are based on spiritual principles rather than religious beliefs. While the program does reference a "higher power," this does not necessarily equate to organized religion. Many people who are not religious have found value in 12-step meetings because they focus on personal growth, accountability, support from peers, and the development of a positive support network.

  • MAT stands for Medication-Assisted Treatment, which utilizes medications like Suboxone, Methadone, Sublocade, Vivitrol, and Brixadi to support recovery. These medications can help manage withdrawal symptoms, reduce cravings, and support long-term recovery. Whether someone continues MAT long-term depends on their needs and progress in recovery. MAT is often used as a tool to support initial stabilization and sobriety. Over time, the goal is to gradually reduce or discontinue the medication under healthcare professionals' guidance as the individual becomes more stable in their recovery journey. Insurance coverage for MAT varies depending on your insurance provider. In many cases, insurance plans cover MAT; however, individuals with private insurance may be required to pay a deductible. WV Medicaid covers MAT.